delivery & returns
Delivery
We endeavour to despatch all orders within 24 hours. Items marked SPO (special order) delayed despatch will be forwarded when back in stock.
All items destined for UK and Channel Isles addresses are sent Royal Mail 1st Class
All items destined for Europe and Rest of the World are sent by Air Mail
Post and packaging costs
United Kingdom and Channel Isles. Post free First Class Royal Mail.
Click link below for air mail costs
Air Mail postage costs to Europe and Row
Returns
Faulty items If an item is found to be faulty or incorrect please contact us to arrange a return. If the item is faulty a replacement will be sent, if the item is not what you ordered, the correct one will be sent.
If you are unhappy with a product it can be returned to us (in mint condition) within 14 days for a refund. Returning items is at the consumer's cost. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery. Please include your name, address, order number and reason for return.